Workbrew MSP overview
David Starr
Workbrew MSP is a multi-tenant management, identity, and billing toolset built on top of the Workbrew Console. Workbrew MSP allows IT services organizations to manage Workbrew for all of their customers from a powerful and easy-to-use interface.
From the MSP partner portal you can review every customer's software deployments, vulnerabilities, and package requests, manage your MSP team's access, choose the right Workbrew plan for each customer, and get consolidated billing and reporting as you scale Workbrew to your managed fleets.
This page introduces Workbrew MSP concepts and acts as a springboard for additional product functionality detail.
Note: To use Workbrew MSP, your IT services organization must apply at the Workbrew MSP landing page and be approved by the Workbrew partnership team.
Workbrew MSP Dashboard
Review at-risk customers without opening each Workspace one by one. Working with the MSP dashboard covers working with the dashboard and acting on notices.
Customer Workspaces
See the details of deployed customer Workspaces, access them, connect new customers, and modify customer subscriptions. Working with customer Workspaces covers everything needed to manage and support customers.
MSP team access
Add, remove, or change access so your team sees only what they need to support their role. Working with role-based access control (RBAC) covers managing your team and granting access.
Billing
Review your Workbrew utilization and financials across Devices and Workspaces. MSP billing covers the billing model, reporting, and invoicing.
Get support
Learn how to get help. Support for Workbrew MSP covers how support routes between your customers, your team, and Workbrew Support.
Related docs
- MDM integration - deploy Workbrew through the MDM your customers already run
- Automatically patch vulnerable packages - the remediation behind the dashboard's vulnerability counts
- Detect Homebrew across your fleet - scope a new customer's existing Homebrew usage before enrolling them
- Workbrew API - automate Workbrew across your customer Workspaces
- Getting started with Workbrew - the Workspace experience your customers have