Mac Software Management for MSPs: From Visibility to Governance
MSPs supporting Macs today have a real blind spot: Homebrew, npm packages, and developer tools that customers install themselves, invisible to standard RMM and MDM tooling. It's one of the fastest-growing attack surfaces on any Mac fleet, and most practices have no way to see it, let alone bill for managing it.
In this session, David Starr walks through Workbrew MSP, a multi-tenant dashboard that gives you broad visibility into every customer's installed Mac software. From Homebrew and npm to baseline apps like Chrome and Zoom, Workbrew MSP gives you a path to enable the right Workbrew plan for each customer. All in an MSP-friendly, usage-based billing model that you can easily package into your own solution offering.
📆 Thursday, November 19th
🕐 9:00 AM PT / 12:00 PM ET / 5:00 PM UTC / 6:00 PM CET
What You'll Learn
- The Workbrew MSP Dashboard consolidates customer workspaces, role-based access, and billing in one screen.
- Get free visibility into every customer's Mac software, including Homebrew and npm.
- Remediate known CVEs across every customer device with Vulnerability Patching.
- Build an approved software catalog per customer with Governance.
- Package this into a new, billable service line for your practice.
Who Should Watch
- MSP owners and practice leads looking to build or expand a Mac services offering.
- Microsoft Intune admins looking to close their patching gap on Mac.
- Service delivery leads and technicians responsible for day-to-day Mac support across customer fleets.
- IT service providers evaluating how to close the Mac software visibility gap without adding headcount.
Agenda
- The Mac blind spot: what's actually installed on customer fleets today, and why most tooling misses it.
- Workbrew MSP Dashboard: multi-tenant visibility, per-customer workspaces, and role-based access, live.
- Vulnerability Patching: remediating CVEs across every customer device from one place.
- Governance in practice: building an approved software catalog and approval workflow per customer.
- Q&A
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